Saturday, January 19, 2013

My Life as an Editor in LivingSocial Malaysia - Interlude

Happy times didn't last long as June came, our expectations and hopes were swept away. This brings back to end of May, where we were happily accepting the transition from Everyday.com to LivingSocial and working overtime wasn't a problem, not only because of the money and free dinners, but also the thought of us working together even till 9pm, filling the whole department with laughter.


With promises and hopes given to us that everything will be better, I must say we had quite a high expectation, but that was where our downfall begins. The first week of June, when Greg and Kim were here from US, guiding us on using the new system, everything was smooth and peaceful as sales people were aware of not bugging us for amendments and major changes which mostly caused by their own mistakes of not providing enough details and information. Our serenity turned chaos when both Greg and Kim left with so many unnecessary and last minute changes and laughable rules implemented, all favourable to sales, and leading to the imbalance flow of energy in the company.



Fickle minded management was of no help at all, implementing one rule the first minute, and changing it the next second. Of course they were standing on the same line as sales as they were the ones "contributing" bringing in revenue and "pay" for our wages. Somehow it was true, but without the help of MA, Editors and Customer Service, their revenue will just vanish to smoke. Most of them didn't understand the golden rule of co-operation and we are not under them but we're in the same rank which was just as important.



Thanks to the so called operation manager and director who have no interest in knowing how the system works but laughing the day off, the farewells began with one leaving 1 or 2 weeks after another, and that made up to 15 farewells within 3 months, including MA, Editorial and CS Team. This leads to the next post where farewells become celebrations and leaving a place where it’s no longer homely and undertaking risks to a better future.

Photos credit to Vincent, Caroline, Faizah, Marianne & Jasmine.

1 comment:

Tammy said...

Happy to see all the group photos of our team together, even without the support of the company, we all did our best to motivate each other to stay strong and keep the spirits alive.

Hope you found a better place, and we will all smell like family as always.