Happy times didn't
last long as June came, our expectations and hopes were swept away. This brings
back to end of May, where we were happily accepting the transition from
Everyday.com to LivingSocial and working overtime wasn't a problem, not only
because of the money and free dinners, but also the thought of us working
together even till 9pm, filling the whole department with laughter.
With promises and
hopes given to us that everything will be better, I must say we had quite a
high expectation, but that was where our downfall begins. The first week of
June, when Greg and Kim were here from US, guiding us on using the new system,
everything was smooth and peaceful as sales people were aware of not bugging us
for amendments and major changes which mostly caused by their own mistakes of
not providing enough details and information. Our serenity turned chaos when
both Greg and Kim left with so many unnecessary and last minute changes and
laughable rules implemented, all favourable to sales, and leading to the imbalance
flow of energy in the company.
Fickle minded
management was of no help at all, implementing one rule the first minute, and
changing it the next second. Of course they were standing on the same line as
sales as they were the ones "contributing" bringing in revenue and
"pay" for our wages. Somehow it was true, but without the help of MA,
Editors and Customer Service, their revenue will just vanish to smoke. Most of
them didn't understand the golden rule of co-operation and we are not under
them but we're in the same rank which was just as important.
Thanks to the so
called operation manager and director who have no interest in knowing how the
system works but laughing the day off, the farewells began with one leaving 1
or 2 weeks after another, and that made up to 15 farewells within 3 months,
including MA, Editorial and CS Team. This leads to the next post where
farewells become celebrations and leaving a place where it’s no longer homely
and undertaking risks to a better future.
Photos credit to Vincent, Caroline, Faizah, Marianne & Jasmine.
